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A good review can help Canadians like you find a life insurer that guides big life decisions with simple human kindness. Not to mention, they’d gain access to a unique collection of member benefits that will help them support their family and the causes they care about!

Here’s what Serenia Life members like you are saying

ExcellentSerenia Life Financial4.6★★★★☆See all reviews review us onReview author ★★★★★ Lisa McKoy is the Real McKoy! Always delivers with professionalism, speed and exceptional customer service. I love dealing with Serenia because of her! Keep up the great work Lisa! I will continue to write business for Serenia as long as the service stays great!Review author ★★★★★ Great Insurance company to work with. Professional advise- prompt response at all the times.Review author ★★★★★ I recently had the pleasure of working with Jewell at Serenia Life Financial, and I must say that her customer service was outstanding. When we began our consultation, it was clear that Jewell was diligent and highly professional. She took the time to thoroughly understand our specific needs and financial situation, which made the process feel personalized and tailored just for us.Jewell guided us through various insurance options, patiently explaining the benefits and drawbacks of each product. Her expertise was evident as she helped us navigate the complexities of selecting the best policies that fit our budget without compromising the needed coverage.Her commitment to ensuring we felt confident in our choices stood out. Jewell went above and beyond to answer all of our questions and provided valuable insights into investment strategies that might align with our long-term goals.I would wholeheartedly recommend Jewell to anyone seeking assistance with their insurance and investment needs. Her professionalism and dedication make her an invaluable resource in the financial planning process.Review author ★★★★★ quick response , Much appreciatedReview author ★★★★★ My wife and I wished to purchase a newer vehicle without financing the newer vehicleat a high interest rate and being committed to months of payments. To get into the new vehicle without having to finance the purchase, we needed to sell two vehicles - a summer convertible and a winter AWD coupe. I contacted Serenia Financial and arranged a short term policy loan of thirteen thousand dollars. The loan, which was leveraged against my whole life policy would be repaid as soon as both of our older model cars sold.I submitted the loan request on a Tuesday and the member services team went above and beyond to deposit the funds in my bank account just three days later so that we could pick up the new vehicle at the dealership prior to the weekend. We were able to complete the sale of both of our personal vehicles just three days later.Overall, the short term loan cost us just thirty- five dollars in interest. We are so grateful that the personal care of the membership team gave us so much immediate support in a financial crunch. I will never regret purchasing that whole life policy when I was younger. The ability to obtain funds in an emergency has simplified our lives. Thanks for helping us out in a bind Lori and John.Review author ★★★★★ Tiana is the best insurance Adviser. She helped to renew the lapsed insurance. Highly recommendReview author ★★★★★ Sarah was incredibly knowledgeable when she was teaching us about our life insurance options. She broke it down so that it made sense to us. We could tell she was being honest with her recommendations and we never felt any pressure.Highly recommend chatting with Sarah about life insurance and GIA/GIC accounts for yourself and your family.Review author ★★★★★ Sarah was knowledgeable and professional. Non pushy and took time to go through all the questions we had. Highly RecommendReview author ★★★★★ We here at The Salvation Army Brampton Citadel are so thankful to Serenia Life Financial And MAX Financial for their food donation to our Food Bank Centre. Our Food Bank Guests will be so grateful for the items that had been contributed from both companies. We thank you from the bottom of our hearts.God bless you!Review author ★★★★★ I have been very happy with the service I have received at Serenia Life. My rep David has made the life insurance process and maintenance very easy for me. Would recommend!Review author ★★★★★ Very good service. Treated like family.Review author ★★★★★ Alberto was very compassionate, professional and informative. I appreciate the time he spent reviewing my policy. It was time well spent.Review author ★★★★★ Lori was very polite and helpful. Thank you.Review author ★★★★★ Bryan is very caring and helpful! He will work with you to find the right policy for your family situation.Review author ★★★★★ Great service fast response a1Review author ★★★★★ This was one of the first times that I have phoned a business and did not have to wait more than a minute to speak to a representative . John was excellent explaining the situation and following thru with what he explained to me. Too bad more companies do not have the same quality for service.Review author ★★★★★ Prompt and excellent serviceReview author ★★★★★ Amina was very helpful and very professional. She guided me and resolved my concerns giving me peace of mind!Review author ★★★★★ Ewa Spisak has been very helpful in keeping me Basil Panidisz Advisor in the loop.Review author ★★★★★ Have been very helpful, great communication, and very fast response, highly recommendReview author ★★★★★ Love this company, very prompt and helpful.Review author ★★★★★ We'd like to extend a big Thank you to Sean McDermid for looking after us.Prior to his call late last year, we had heard from no one with regards to our policies for a very long time.His call & information he shared was a pleasant surprise.Sean's ability to communicate was excellent, his prompt attention was appreciated and his pleasant personality was a delight.It has been a pleasure to get to know him.Thank you again for reaching out to us!Review author ★★★★★ John was extremely helpful. We were quickly and efficiently taken care of including a power outage that cancelled our wifi call. John immediately called us back and we continued to a perfect solution.Review author ★★★★★ Excellent and responsive service by the agent we worked with, Rose Mary Goodyear. During a difficult time when my Dad passed away, Rose Mary was courteous, and easy to work with and went above and beyond to simplify things and processing for us.Review author ★★★★★ Love this company and all they stand for . Proud to be associated with them as both a client since age 8 and advisor .Review author ★★★★★ Serenia Life is a great company to work with. Everyone is willing to help to find a solution to any problem. The underwriters are very understanding and professional. They are prompt to get back with any update or query.Overall the experience with this company at any level has been stellar.Review author ★★★★★ Great company. Amazing products and serviceReview author ★★★★★ Thank you Ewa for your quick response when I needed help with my clients conversation paperwork and answering my many questions. I would definitely recommend other advisors to reach out to you for Serania Life products!Review author ★★★★★ Thank you for the quick turn around.Review author ★★★★★ The member services department has been extremely helpful, thank you!Review author ★★★★★ Lori was very polite and knowledgeable and helped us out in a very professional manner.js_loader

 

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©2024 Serenia Life Financial. Serenia Life Financial and any other trademarks used on this website are owned by FaithLife Financial. All rights are reserved. “Serenia Life Financial" is an alternate business name used by FaithLife Financial. All benefits are provided, and all policies are underwritten, by FaithLife Financial. Serenia Life Financial’s member benefits and programs are not contractual. They are subject to change and maximum funding limits.